- Dragon Professional Individual For Mac 6 Support With Mojave And Colorado
- Dragon Professional Individual For Mac 6 Support With Mojave California
- Dragon Professional Individual For Mac 6 Support With Mojave Free
- Dragon Professional Individual For Mac 6 Support With Mojave 2
Yes, we are all here to help and we are all users. In fact, Apple Support Communities is primarily a user-to-user technical support resource in which Apple participates only in a very limited manner. As a quadriplegic scientist and expert user of speech recognition software for 20 years, here's why I think the original post from usernamesaretheworst1 highlights an important issue that will have serious ramifications for users like myself while the reply from Kappy is not helpful.
Mar 14, 2017 Steven, what was your process for installing Dragon Professional Individual (DPI) for Mac 6 on Mojave? I installed my 6.0.0 base install but I wasn’t able to check for updates and bring the base install to a newer version. Did you just do the base install and then download 6.0.8 from Nuance’s site and copy it into Applications? Please share.
First, the reply is condescending ('we are not mind-readers nor clairvoyants' is rude). It also uses only personal experience but does not add substantive information to the discussion and worse, is misleading. Rather than extend the original, helpful post (“Nuance is no longer supporting Dragon for Mac”) or provide useful information about the topic at hand, it includes a rude comment, instructions that are not all too relevant here, and a link to a 'User Tip' for writing a question (this is not an Apple document, but it was written by JohnGalt another user who also did not write a question—ironic). Awesome, thanks for the advice.
- Dragon Professional Group, v15.4 Install Guide (PDF) Dragon Group Configuration and Client Installation v15 (PDF) Dragon Individual, v15 Install Guide (PDF) Dragon Individual for Mac, v6 Install Guide (PDF) Dragon Individual for Mac, v6 User Guide (PDF) Dragon Home v15 Install Guide (PDF) User guides for older versions of Dragon.
- Jun 16, 2016 Now, in August 2018, I’m just about to go with Dragon Professional Individual 15 and a Microsoft Surface Go, the new lower-end machine. The specs meet Nuance’s minimum requirements for the software but I’m really curious as to whether or not it actually works reasonably well for at least dictating text into a text file.
- Oct 29, 2018 I am in fact using Dragon 6.0.8 to dictate this. I am also using the latest version of Mac OS, Mojave 10.14.5. As long as the application receiving the dictation is added to the list of applications able to control the computer in the systems accessibility panel, Dragon works like a charm and is now a rather stable program.
- May 13, 2019 The macOS Mojave 10.14.5 update improves the stability and reliability of your Mac, and is recommended for all users. This update:. Adds AirPlay 2 support for sharing videos, photos, music and more from your Mac directly to your AirPlay 2-enabled smart TV.
- Here is a list of the improvements made in the Dragon Pro Individual for Mac v6.0.6 update: Dragon is more stable during dictation. Fixed – Dragon would sometimes crash when you quit the application. Fixed – “Undo that” and “scratch that” commands weren’t working properly. Fixed – Dictating capitalized words was problematic.
Some users may incorrectly assume Kappy (Level 10 - 306,974 points, an experienced user who should be able to help solve your problem) represents an expert opinion on Dragon. Some might also believe an upgrade to Mojave is a reasonable idea. This would be a mistake. Perhaps Kappy has had good luck, but this is not evidence, just anecdote. This is unscientific and unhelpful. So, here's my User Tip based on facts and extended conversations with Nuance, including management:
DRAGON MAC USERS NEEDING RELIABLE SPEECH RECOGNITION SHOULD NOT UPGRADE TO MOJAVE. DRAGON IS NOT SUPPORTED ON MOJAVE. IT WILL NOT BE SUPPORTED IN THE FUTURE. NEW VERSIONS WILL NOT BE RELEASED TO MAKE IT COMPATIBLE.
As stated in the linked announcement below, Nuance has officially discontinued product development and will no longer provide updates for this software. Nuance evaluated its product portfolio and decided to discontinue Dragon for Mac: https://www.nuance.com/dragon/support/professional-individual-for-mac-eol.html?P ID=3640511&cjevent=4e7028aee6a711e8832c0…
This announcement was a surprise to many experts who sell Dragon AND accessibility specialists who provide support to people with disabilities who use Dragon, an assistive technology. Indeed, Nuance is still listing the software for sale and they're still selling it on Amazon. If you buy it, you should know that they will not updating the software any further and will not provide you support on Mojave.
Now, here is my personal anecdote from someone who relies on Dragon to use a Mac: The product does not work well for dictation or control in Mojave. It is even worse than it was with High Sierra, which was already problematic. It is terrible. As stated in the original post here, it crashes regularly. It’s less accurate. Furthermore, Nuance suggests not using Dragon on Mojave, as there are known stability issues. Call them. Nuance will not help you beyond recommending you downgrade your operating system to High Sierra. It's not fun to do that. I have spoken to management at Nuance and they actually recommended I switch to the Windows platform, and they will refund my purchase of the Mac version (last Spring) and supply me with an equivalent version – Dragon 15 for Windows at no charge.
Hope that helps. People come to this Apple website to get more information that will help them. This should be a simple straightforward process that doesn't require bullying or an instruction manual about 'writing an effective question.' I don’t have any specific questions, just information to help.
UPDATE 15/10/2016: I have now been using Dragon 6.0.1 for a couple of weeks, you can read my thoughts here.
UPDATE 28/9/2016: I received a personal phone call from Jeff Lieman, the manager of Engineering at Nuance, encouraging me to try out and review the new version, Dragon 6.01, which was released today. I will try it out over the next few weeks and give you an update.
I’m so disappointed with the latest version of Dragon for Mac 6 released yesterday that I’m not even going to write a review. I will make some comments though for those who might be thinking of upgrading.
Dragon for Mac 6 (renamed Dragon Professional Individual for Mac, v6) crashes every few minutes. It does crazy mistakes like “againn”, “consistsnt” and “won’tt”. There have been a couple of times it has taken complete control of my computer and spat out endless garbage like ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
I cannot even force quit it because it is an invisible application. I cannot go into activity monitor to quit because I have lost control of my keyboard. I’ve installed it on my Macbook Air but it’s too unstable to put on my main Mac.
Here are some comments from actual users:
“profound disappointment.”Kevin“this version of Dragon is so much garbage that I thought I might be able to warn others”Zach“Upgrading to dragon 6 is the worse decision I have made in a long time.”Max“shouldn’t Nuance be beta-testing new releases with users so these bugs get squashed before a general release?”Jon“I find it surprising that this version has been released when it clearly contains so many errors.”Peter“I am also frustrated with version 6, and like Zach, I’ve been a user since the MacSpeech iListen days.”Stephen“Now instead of just messing up and quitting, the 6.0 version just stops working and gives you a spinning beach ball.”Mary“getting a little tiresome”adsub“very disappointed that Nuance would put out such an unstable version.”Mark“it is not a positive experience.”David“Getting Dragon version 6 for the Macintosh to work for me was a huge pain.”Fletch“What good is improved UI when the guts don’t work.”Andrew“Big promises for Dragon 6, but a complete failure on delivery. Don’t buy it!”Tersh“It has crashed more than 10 times in 6 days in the course of doing very ordinary dictation tasks.”Steve“by far the worst release I’ve seen as far as bugs and erratic behavior in a program version that’s virtually useless”Mark“I feel like Charlie Brown, each time they come out with a new version I think that it will be different but then they pull the football away.”And my favourite:
“The only “Deep Learning” taking place here is that I must not allow myself to be ripped off yet again!”ArnoldWe know we are desperate if people are suggesting solutions like this:
“why don’t you try Dragon for Windows (using a Windows bootcamp partition or a virtual machine)?”MariusI am very disappointed because previously this was one of my favourite pieces of software.
You can read more on the Nuance customer forums here.
A final note, be wary of reviews like this one that are overly positive – they are selling the software!
Related posts:
Dragon Dictate Released!Macspeech dictate is renamed ‘Dragon Dictate’Dragon ExpressDragon Dictate version 4: ReviewDragon Dictate version 4, is it worth the upgrade?Waynesays:September 3, 2016 at 2:57 amhttp://nuance-community.custhelp.com/posts/040ada05f3?commentId=20754#20754
ReplyKevinsays:September 3, 2016 at 2:59 am Thanks for the heads up, though it is no less than I was expecting. At least you can get a 30-day refund if they do not manage to fix the problems.
As a side issue, I have been experimenting with open office, Neo office, and Libre office as alternatives to Word and Pages.
Personally, I had a pleasant surprise; Libre office is a delight to use, and while there ARE problems with Dragon, dictation does at least mean saving time again, instead of spending entire sessions problem-solving and cussing.
ReplyKevinsays:September 3, 2016 at 3:09 am As a side issue, I have been experimenting with open office, Neo office, and Libre office as alternatives to Word and Pages.
Personally, I had a pleasant surprise; Libre office is a delight to use, and while there ARE problems with Dragon, dictation does at least mean saving time again, instead of spending entire sessions problem-solving and cussing.
@ Wayne With you 100% on the upgrade/update issue. I bought 5 1 month ago and have been beset with problems. Now instead of receiving updates to fix the issues, I am receiving regular mailings asking for more money to upgrade my dodgy software for more dodgy software.
ReplyWaynesays:September 5, 2016 at 3:58 pm It seems to be worse in the applications that it claims to integrate with, e.g. Pages, Word. It kind of works okay if I am dictating into an application that it does not recognise, like Mail, or Safari, or text edit, so maybe that’s why Libre Office works.
ReplyKevinsays:September 5, 2016 at 5:16 pm I think that Nuance are having real problems and maybe are actually incapable of fixing this.
In another post, I described how Dragon 5 crashes when I try to transfer text from the Dragon Pad, their own app!!
I reported the fault and requested assistance three days ago. So far no reply apart from the automated response (you know, the one that says I may be charged for assistance)
ReplyKevinsays:September 10, 2016 at 2:59 am I reported the fault and requested assistance three days ago. So far no reply apart from the automated response (you know, the one that says I may be charged for assistance)
OK, they replied after 5 days. First attempt was to delete the Dragon plist file, but it made no difference, crashes continued at a continuous pace.
Then they asked me to completely remove D5 and then reinstall.
They also provided a download link to version 5.02
Reinstalling may be an issue if you did not purchase the digital download service, though you can still buy it for about 7 dollars (I am in Thailand, so am a little hazy on US currency.)
The complete removal instructions are:
Then they asked me to completely remove D5 and then reinstall.
They also provided a download link to version 5.02
Reinstalling may be an issue if you did not purchase the digital download service, though you can still buy it for about 7 dollars (I am in Thailand, so am a little hazy on US currency.)
The complete removal instructions are:
A. Completely removing the installation files of the software.
1. Click Finder.
2. Click Go from the menu bar at the top of the computer screen.
3. Press and hold the “Option” key of the keyboard.
4. Select Library and release the “Option” key.
2. Click Go from the menu bar at the top of the computer screen.
3. Press and hold the “Option” key of the keyboard.
4. Select Library and release the “Option” key.
Go the exact locations below and delete the file or move it to the trash.
a. /Library/Application Support/Dragon folder
b. /Library/Preferences/com.dragon.dictate.plist
c. /Library/Preferences/com.dragon.dictate.plist.lockfile
d. /Library/Caches/com.dragon.dictate folder or Dragon folder
e. /Library/Save Application State/com.dragon.dictate or Dragon folder
b. /Library/Preferences/com.dragon.dictate.plist
c. /Library/Preferences/com.dragon.dictate.plist.lockfile
d. /Library/Caches/com.dragon.dictate folder or Dragon folder
e. /Library/Save Application State/com.dragon.dictate or Dragon folder
5. On the left side of the window, select Applications and delete the Dragon Dictate.app
B. Running a Repair Disk Permission.
1. Click the magnifying glass icon on the upper right of your screen
2. Search for “Disk utility” without the quotations.
3. On a new window that will show up, you will see the available HD of the computer. Highlight the one with the name “Macintosh HD”
4. After highlighting it, at the top of it click the icon that says “First Aid” > Select Run and follow all onscreen prompts.
5. Empty the trash
6. Reboot your computer
7. Reinstall Dragon Dictate 5
2. Search for “Disk utility” without the quotations.
3. On a new window that will show up, you will see the available HD of the computer. Highlight the one with the name “Macintosh HD”
4. After highlighting it, at the top of it click the icon that says “First Aid” > Select Run and follow all onscreen prompts.
5. Empty the trash
6. Reboot your computer
7. Reinstall Dragon Dictate 5
Mike Zlotniksays:September 30, 2016 at 1:23 pm
I wish I had read this before I bought it. I had veresion 5 which version 6 ate. It is great for a minute or so and then it crashes or types garbage. Vocabulary editor does not work! Terrible stuff produced by incompetent fraudsters.
ReplyJohn S. Birchsays:October 20, 2016 at 9:50 am I’ve been a Nuance user for years, way back to version 2 or 3 of Dragon Naturally Speaking, and can’t begin to tell you what a bitter disappointment I’ve found Dragon-for-Mac v6.
I’m 85 and have Alzheimer’s disease, and had high hopes that this product would make my life as a writer easier when I first saw your promotional material.
This application crashes constantly and you’ve clearly released it long before it was ready. I feel utterly cheated, and swindled out of the 100-odd $$$s “special offer” that I could ill afford.
Sincerely,
John s. Birch, New York City.
ReplyMarksays:October 21, 2016 at 2:34 pm I’m disappointed in Dragon 6, it’s not much better than 5 on the Mac. Not only is it expensive, but you can’t use it at all without doing the training. I purchased a specific headphone to use with Dragon and it’s no better than the built-in microphone for recognition. To add insult to injury, my company updated my laptop, and now Nuance wants me to either buy it all over again (no!) or pay them an extra premium (no!). I’ve made digital purchases on the internet for years and I’ve never been treated like this.
ReplyNancysays:November 25, 2016 at 7:19 am I upgraded Dragon for Mac and I cannot believe how buggy it is! It’s amazing that anyone would try to sell such a problematic product. One reviewer said it is so buggy it should come with it’s own exterminator. The cursor jumps to random paragraphs and erases word, sentences, paragraphs. It puts random letters throughout my document. The spelling is atrocious. I spend so much time editing for these crazy problems, Dragon is no longer the useful tool it once was.
ReplyAndrewsays:February 6, 2017 at 8:27 pm I have been persisting with Dragon 6 for Mac for the last 4 months, hoping an update would fix most of the terrible issues described above. My experience to date is that Dragon 6 is by far the worst version ever. My latest version was 6.0.5. I tried downgrading to Word 2011, thinking Word 2016 (Office 365) could be the problem. It wasn’t! I finally pulled the plug and requested a refund. I am now back to using Dragon 5.0 Mac with Word 2011 and my productivity is reasonable again. I won’t be in such a hurry to upgrade in the future! There is no point in adding new sales features, when basic functionality gets lost in the process.
ReplyGlen Fishersays:April 25, 2017 at 3:44 am Dragon 6 worked fine with Word on my Mac – up until now. Now I get garbage everywhere – split words, the cursor popping up in strange places, garbled sentences. Have tried closing and reloading Dragon, closing and reloading Word, rebooting my computer – nothing works. Might as well throw the programme in the garbage, like the garbage it is generating.
Oh, and this is a bloody expensive programme! especially when it doesn’t work reliably.
ReplyDon Johnsonsays:January 2, 2018 at 9:01 pm
I decided to try Dragon v6 (6.0.8) because I wanted to upgrade to OS X 10.11.6 Reading the mixed reviews I read a well written one on Amazon that helped me make the jump – So glad I did. The training period is much shorter than my version 4. It is accurate, faster and the cursor does not jump around as in prior versions. After 2 weeks the program is stable (no crashes) and a pleasure to use. I use an old Nuance USB headset with a 2014 Macbook Pro 2.8Ghz. i7 The program works really well with Scrivener, Word for Mac 2011 and of course TextEdit. I am a librarian and have put it though the paces dictating difficult text and it is so close to 100% accuracy.
Big Kudos to Nuance for finally getting it right.
ReplyBig Kudos to Nuance for finally getting it right.
Dragon Professional Individual For Mac 6 Support With Mojave And Colorado
Mariasays:Dragon Professional Individual For Mac 6 Support With Mojave California
October 23, 2018 at 11:13 pmI bought this product back in April and it has never worked properly and over the last two months it has been impossible to use. It now crashes every time I say “wake up”. I cannot even get started. I have had some technical support from a company call Hands Free Computing. They have been trying hard to help, but it is a faulty product. The most outrageous thing is that Nuance doesn’t solve the problem and apparently there is no way I can get a refund. They are completely unnaccountable. This is a extraordinary that they get away with it. I wasted my money and now they have announced that they are discontinuing Dragon for Mac leaving everyone in the lurch. They say they will give 3 months technical support but the product has not worked and it is not likely to work.